Conflict Management

Conflict Management

When we were children our parents taught us the ‘magic words’ to say to our brother or sister when we stole their toy. And what were they? “I’m sorry!” Those words are still magic when you are in the midst of a disagreement and conflict. While you may not deliberately try to start conflict within your team, are you conscious of the behaviors you as a manager can be focused on that will either heighten the battle or diffuse it? Tune into this podcast for ideas on the things you can do to prevent conflicts from starting and what can be done to effectively bring them to a conclusion.

 

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